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Loan Recovery Manager
Loan Rec. Mgr.
West Chester


Responsible for performance of loan delinquency collection activities of the Bank. Performs a variety of tasks related to the servicing function. Assumes responsibility for foreclosure procedures and assures maintenance of certain properties in which bank has an interest. Maintains high efficiency while dealing with large volumes of work. Works under strict time constraint to adhere to collection policy procedures and guidelines.

Duties And Responsibilities:

  1. Meets with delinquent borrowers and requests payments. Also discusses borrower’s problems concerning making payments. Contacts borrowers by phone to discuss the loan status and request payment to be made.
  2. Reviews delinquent loan records for status and assures that appropriate delinquent advice is given to borrower in accordance with the established procedures. Maintains loans that are in Bankruptcy and those that have received Notice of Intent Letters.
  3. Maintains detailed records of all contacts and actions taken with borrowers on shared consumer collection cards.
  4. Processes all default notices and insurance claims on mortgage loans with private mortgage insurance. Sends letters of notification to the PMI carriers when loans are delinquent.
  5. Verify and mail out late notices, maturity notices and delinquency letters.
  6. Implements collection procedures to reduce delinquency ratios and exposure to monetary losses.
  7. Coordinates, prepares and monitors daily/weekly/monthly statistics and performance reports for review by management.
  8. Provides responses to correspondence from attorneys, customers, and agencies to resolve disputes.
  9. Monitor Maturity Reports and notify appropriate department staff of pending matured credit facilities.
  10. Monitor commercial and small business past due reports while contacting small business borrowers regarding past due payments.
  11. Responsible for maintaining and following DNB First Foreclosure Management Policy. Ensure compliance with all federal Fair Debt Practices Act/Sarbanes-Oxley Act, Section 404, etc.
  12. Submit recommendations to Credit Policy Committee for Non-Accrual loans and Criticized/Classified Assets.
  13. Responsible for all activities in this department. Activities include, but are not limited to:
    • Ordering of appraisals
    • Ordering of environmental reports
    • Ordering of inspections
    • Preparation of various reports
  14. Assist Relationship Managers and AA’s with collection of Financial Exceptions
  15. Assist Chief Risk Officer as needed
  16. Performs other duties as required.

Apply for this position.
Please attach your resume and cover letter in a Word compatible file.

Reconcilement Administrator
Recon. Admin.

Job Requirements:

  • Three or more years’ experience working with banking products.
  • Excellent internal/external customer service and communication skills.
  • Detail oriented, organization, ability to work in a high volume atmosphere and time management skills.
  • Proficient servicing skills with employees and customers, while exercising flexibility in addressing. servicing issues
  • Professional in demeanor with ability to maintain total discretion and confidentiality in all aspects of position.
  • Competency in PC and other software skills including Word, Excel and Fiserv applications.

Duties And Responsibilities:

  1. Responsible for daily reconcilement of internal bank accounts. This includes but is not limited to the following: Bank Money Order, Cashier, Christmas Club, COD Interest, and Accounts Payables checks.
  2. Verify signatures and endorsements on items presented for payment on the above mentioned accounts.
  3. Monitor transactions on Dormant accounts and ensure proper processing procedures are being followed.
  4. Manages Easy Escrow portfolio. This includes daily reconcilement of portfolio, open new accounts, process transfer and closeouts per customer’s requests. Also, responsible for sorting and mailing of monthly statements.
  5. Reconcilement of STAR accounts
  6. Process research requests submitted by Retail staff such as, check and statement copies.
  7. Submit foreign items for collection.
  8. Reconcile gift card settlement account.
  9. Reconcile Gas account used by bank owned vehicles.
  10. Assist Security Officer with compiling requested documentation for subpoenas and other legal requests.
  11. Perform a daily review of the Death Notice Journal.
  12. Process Government Reclamations.
  13. Perform daily file maintenance reviews
  14. Assist with monitoring of DepOps Inbox
  15. Manage account review each year for Escheat purposes
  16. Reports pertinent information to their immediate supervisor as requested, or according to an established schedule.
  17. Performs other duties as required.

Apply for this position.
Please attach your resume and cover letter in a Word compatible file.

Loan Documentation / Loan Operations Administrator
Loan Doc / Loan Op

Job Requirements:

  • Proficient verbal and written communication skills, as well as strong organizational and analytical abilities.
  • Experienced in handling varying loan products and be able to handle confidential data in an ethical and professional manner.
  • Some understanding of commercial law and documentation theory gained from a combination of formal training and work experience.
  • Two or more year’s direct experience working in a documentation preparation environment, reviewing loan packages, and working with LaserPro to create documentation for commercial term loans, lines of credit, letters of credit, and for real estate loans including mortgages and construction loans.
  • Prior experience with SBA Loan Documents preferred.
  • Some exposure in a Loan Operations Area dealing with various loan transactions such as tax service management, UCC filings and tracking, file maintenance and post-closing review would be preferred.
  • Demonstrate ability to work independently and take initiative.
  • Working knowledge of basic computer skills including MS Word, EXCEL, and Outlook. Fiserv Premier experience preferred.

Job Reporting Relationships: Reports to the Loan Operations Manager

Duties And Responsibilities:

  • Responsible for the timely creation of internal Bank prepared commercial loan documentation packages for new loans and change in term documents. Responsible for perfecting the bank’s security interests in all loan collateral.
  • Work closely with Loan Officers, RM’s and A/A’s to ensure all documents are prepared timely and as detailed in the loan approval.
  • Responsible for conducting and performing high level and large volume of time sensitive tasks.
  • Requires review of other Loan Documentation Administrators work before the package is released to the Lender. This includes interpretation of the deal, review of the loan documents, ensure that all the verification processes have been carried out and follow-up has been confirmed and completed.
  • Provide support and assistance to customers and answer internal inquiries and questions requiring research.
  • Book new loans into Premier, our core processing system.
  • Record, monitor and track all UCC filings
  • Manage the Forced Placed Insurance Process including placing, cancelling and charging the borrower for coverage.
  • Responsible for the Real Estate Tax Service Audits, exceptions, and managing the delinquent non-escrow real estate tax process.

Loan Documentation

  1. Directly responsible for preparing commercial loan documentation in accordance with all internal policies and regulations. Provides efficient and timely accommodation of Bank and customer loan processing service requirements and performs the following duties:
    1. Reviews credit approval documents and ascertain requirements for documenting the approved credit extension.
    2. Employing Fiserv EasyLender / LaserPro prepares documentation for commercial loans, lines of credit, letters of credit, and mortgages.
    3. Review insurance, title insurance and corporate documents for adequacy of coverage and protection of Bank’s interests.
    4. Calculate the fees to be collected at closing and prepare Closing Instructions.
    5. Review Document Packages before they are released to the Lender to ensure that the terms and structure of the package is in conformance with the approval and the policy of the Bank.

Loan Operations

  1. Directly responsible for booking consumer leasing loans in Fiserv Premier.
  2. Ensure daily compliance with all federal and state regulations.
  3. Review the various daily file maintenance, posted transactions, non-posted transactions reports for all loans types. This includes reviewing the loan bookings to ensure the data is entered into Fiserv Premier as detailed on the loan approval and documents.
  4. Responsible for the recording, tracking and continuations on all UCC’s.
  5. Manage the Forced Placed Insurance process, placing and cancelling coverage as well as charging the appropriate expenses each month.
  6. Upload and book new loans into Premier, including the posting of loan closing fees and cost.
  7. Manage the Real Estate Tax Service exceptions and delinquencies.

Ancillary Duties

  1. Respond to inquiries relating to his/her particular area or to requests from customers as well as other bank personnel, etc.
  2. Perform other duties as assigned.

Physical Demands And Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Physical demands: While performing duties of job, employees is occasionally required to stand; walk; sit; use hands to handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
  2. Work environment: The noise level in the work environment is usually moderate.

Apply for this position.
Please attach your resume and cover letter in a Word compatible file.

All DNB First employees/new hires must participate and successfully meet employment eligibility standards through our background screening and drug testing program as a condition of employment.

EEODNB First is an equal opportunity and affirmative action employer. DNB First does not discriminate on the basis of race, color, religion, age, gender, marital status, sexual orientation, national origin, disability, military status, veteran status or any other protected status.

How to Apply

To contact DNB First’s Human Resources Department:

  • E-mail your resume to (Attached in Word format or compatible).
  • Mail your resume to:
    DNB First
    Attention: Employment Administrator
    4 Brandywine Avenue
    Downingtown, PA 19335
  • Pick up an application at one of our DNB First locations.