Careers

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Positions

Security Officer (Part Time)
Security      
Downingtown

Duties And Responsibilities:

The Bank Security Officer is responsible for developing, implementing and administering all aspects of the Bank's Security Program. This position acts as a liaison between Bank personnel and law enforcement authorities when responding to robberies or other crimes; administers security devices and settings at all Bank facilities; and provides training, support and guidance to all Bank personnel. Advises Senior Management and Bank personnel of emerging security issues and consults and guides the Bank in the establishment of controls to mitigate risks.

Assures compliance with all Bank policies and procedures, as well as, all applicable state and federal banking regulations.

Essential Duties:

  • Develops, implements and administers all aspects of the Bank's Security Program; assists law enforcement agencies and/or auditors inquiries; reviews and writes security related policies and procedures; makes recommendations to Senior Management when appropriate.
  • Submits annual reports to Board of Directors outlining the Bank's security issues.
  • Directly handles issues related to robberies, bomb threats, fires, accidents, or other related security business disruption issues; acts as a liaison between Bank personnel and state and federal law enforcement authorities.
  • Monitors branch security activities; conducts alarm testing and entrance and exit to facility testing; ensures security and surveillance systems are operational.
  • Works with Service Operations Specialist to investigate issues relating to lost or stolen checks, fraud, tellers over and shorts and other security issues to help mitigate risk and minimize loss to the Bank.
  • Assists Bank Secrecy Act (BSA) Officer in the completion and filing of Suspicious Activity Reports.
  • Works, in conjunction with the BSA Officer, as follows: Keep current all Security related programs, investigate any trends associated with deposit returns or negative activity by an employee or customer, review “Suspect/Kiting” report.
  • Works with Service Operations Specialist related to security training within branch locations. Ensures all bank personnel follow appropriate security procedures.
  • Works with appropriate departments to coordinate, review and investigate any cases of fraud, forgery and elderly abuse.
  • Maintain responsibility for adding and deleting employees, as appropriate, from alarm systems.
  • Works with Facilities Department regarding keys and codes for building locations.
  • Performs additional duties as required.

Apply for this position.
Please attach your resume and cover letter in a Word compatible file.

Teller Leader
TLR
Downingtown

Job Requirements:

  • High school diploma or equivalent combined with a minimum of three years teller/banking supervisory experience.
  • Strong supervisory/leadership skills combined with proficient mathematics and computer skills Moderate reading, writing and communication skills.
  • Strong customer service and sales skills with ability to meet defined targeted goals and minimum standard requirements.

General Responsibilities:

Responsible for providing service to customers; performing a variety of duties relating to the paying and receiving and balancing functions; coordinating work within the unit as well as with other units and departments; reporting pertinent information to the immediate supervisor; responding to inquiries and requests from customers, other bank personnel, etc.; assisting the unit supervisor with various administrative tasks to support unit operations.

Job Duties:

  1. Provides service to all bank customers as follows:
    1. Greets customers in a friendly and courteous manner.
    2. Serves bank customers at an assigned teller station.
    3. Sales oriented with ability to cross-sell products and services.
    4. Maintains an awareness of new business opportunities with customers; actively refers customers to appropriate sales personnel when these opportunities are available.
  2. Performs various duties relating to the paying and receiving and balancing functions including, but not limited to, the following:
    1. Accepts checks for cashing within approved limits.
    2. Accepts checking and savings deposits and makes withdrawals.
    3. Accepts various payments, i.e., loan, etc.
    4. Maintains an approved level of cash; turns in excess and mutilated currency.
    5. Prepares daily settlement and proof of cash transactions; balances drawer daily.
    6. Performs various clerical duties as assigned including maintaining records and preparing a variety of forms.
    7. Follows prescribed security procedures and ensures compliance with all federal and state regulations in all transactions and interactions.
  3. Maintains and controls vault cash for the teller unit.
  4. Assists supervisor in ensuring teller team adhere to operating policies and practices. Responsible for training new tellers, as assigned.
  5. Responds to inquiries relating to the teller area or from customers or other bank personnel regarding balances, withdrawals, verification of accounts, etc. in an efficient and timely manner.
  6. Responsible for Branch and ATM settlement/maintenance procedures.
  7. Directly supervises and participates in the reviews of the assigned teller team.
  8. Participates with supervisor in establishing specific goals for team members and implements strategies to achieve these goals.

Physical Demands And Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Physical demands: While performing duties of job, employees is occasionally required to stand; walk; sit; use hands to handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
  • Work environment: The noise level in the work environment is usually moderate.

Apply for this position.
Please attach your resume and cover letter in a Word compatible file.

Premier Banking Advisor
PBA
Old City

Job Requirements:

  • Four-year college degree or equivalent banking experience with a minimum of three to five years of direct sales experience.
  • Strong sales skills; excellent interpersonal skills; superior customer relations skills combined with strong supervisory and management skills.
  • Thorough knowledge of features and benefits of all bank consumer products and services. Extensive background in bank operating policies and procedures that impact consumer services with a working knowledge of consumer services bank forms and documents used in opening accounts
  • Ability to analyze consumer and small business loans to advocate approvals/modifications.
  • Safe Act certified or successfully acquire SAFE Act certification within 45 days of employment with DNB First.

Duties And Responsibilities:

Responsible for working as an active member of the sales team; providing customers with direct service relating to all bank products; developing customer relationships to take advantage of additional selling and cross-selling opportunities; communicate with Branch Manager with respect to sales objectives, sales performance, sales coaching and other factors affecting the sales/service effort; Supports manager in staff management, ensuring customer service is maintained at high levels and achievement of sales goals and objectives; responsible for operating efficiency of the branch, assists senior teller in conducting branch audits.

  1. Works as an active member of the branch sales team as follows:
    1. Jointly establishes quantitative sales objectives, with assigned supervisor, on a weekly, monthly, quarterly and annual basis; this activity to be integrated with the office’s marketing/sales plan.
    2. Solicits new business from present and prospective customers; maintains ongoing business relationships with present customers in order to take advantage of additional cross-selling opportunities.
    3. Conduct consistent call blocks on a daily and weekly basis and achieve appointment volume targets that support the bank’s core objectives.
    4. Monitors individual sales performance versus objectives on a daily, weekly and monthly basis utilizing the bank’s sales information system; discusses performance with appropriate supervisor on a frequent basis.
    5. Effectively leads sales meetings, morning huddles and production debriefs with branch staff in absence of a Branch Manager or as called upon by the Branch Manager.
  2. Directly supervises the day-to-day operations of the platform and teller area. Provides supervision and training and ensures staff understanding of banking policies and procedures. Ensures compliance with operating policies, procedures and audit controls and efficient branch operations. Communicates with team on new policies and procedures.
  3. Maintains a thorough knowledge of the features and benefits of all bank products and services in order to ascertain customer needs and to sell in conjunction with these needs.
  4. Provides direct service to customers of the bank with respect to products and services and supplies pertinent information and other products and services.

Physical Demands And Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Physical demands: While performing duties of job, employees is occasionally required to stand; walk; sit; use hands to handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
  • Work environment: The noise level in the work environment is usually moderate.

Apply for this position.
Please attach your resume and cover letter in a Word compatible file.

All DNB First employees/new hires must participate and successfully meet employment eligibility standards through our background screening and drug testing program as a condition of employment.

EEODNB First is an equal opportunity and affirmative action employer. DNB First does not discriminate on the basis of race, color, religion, age, gender, marital status, sexual orientation, national origin, disability, military status, veteran status or any other protected status.

How to Apply

To contact DNB First’s Human Resources Department:

  • E-mail your resume to employment@dnbfirst.com. (Attached in Word format or compatible).
  • Mail your resume to:
    DNB First
    Attention: Employment Administrator
    4 Brandywine Avenue
    Downingtown, PA 19335
  • Pick up an application at one of our DNB First locations.