Careers

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If you’re looking for a rewarding career with an institution that’s not only interested in your success, but dedicated to helping fuel it, you’ve come to the right place.

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Positions

Network Administrator
NA1
Downingtown

Job Requirements:

Proficient reading, writing, analytical, interpersonal relations and communicative skills; a level of technical knowledge and experience normally acquired through completion of a Bachelor of science degree in computer science, MIS or equivalent; Microsoft Certified Network Engineer, plus; minimum of two (2) years' experience in related positions normally required, preferably with user support. This individual must be able to follow complex directions, processes, project management, planning and status reporting.

Duties And Responsibilities:

  • Maintain an adequate level of knowledge of operating system and application software being used to provide high-level support to users.
  • Complete daily, weekly, quarterly, and annual system tasks established by the IT Department Manager.
  • Maintain all system task logs and make sure all parties responsible for implementation and review have signed off.
  • Install workstations and printers on the LAN/WAN according to schedule or as requested, ensuring that cables are labeled and documented for future reference. Also, record and mail warranties as needed on all new equipment.
  • Assist in the installation, support and maintenance of all servers, applications, and computer systems.
  • Perform daily backups of all system data and testing periodically to ensure the system is working as designed.
  • Notify maintenance vendor when equipment needs to be repaired and keeping records of such.
  • Assist with all system software security patches, software updates etc. through the administration of the Kaseya Update Portal.
  • Monitor, diagnose troubles identified, troubleshoot and work to resolve noted issues. Document all system issues noted and their resolution.
  • Provide Customer Support/Help Desk support for users and the Bank’s customers using automated service distribution channels
  • Assist in moving PC equipment to different locations as needed.
  • Ensure efficient and economical utilization of equipment and resources. Maintain an inventory listing and safekeeping of all equipment and supplies.
  • Suggest training ideas for user based upon interaction from resolving support requests.
  • Utilize technology to provide users with a fast, accurate, and secure method of gaining access to information so they can service the customer in the fastest and most efficient manner possible.
  • Evaluate and/or recommend purchases of computers, network hardware, peripheral equipment, and software;
  • Investigate user and customer problems, identify their source, determine possible solutions, test and implement solutions.
  • Install, configure, and maintain Terminal servers, file servers, Citrix terminals, network cabling, and other related equipment, devices, and systems; adds or upgrades and configures scanners, printers, and related equipment.
  • Develop and maintain the Bank’s DR Site to include access rights, configuration, software installation and updates.
  • Monitor, document and manage Certificates for all Bank sites.
  • Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational difficulties.
  • Develop and conduct various training and instruction for system users on operating systems, relational databases, and other applications; assist users in maximizing use of networks and computing systems.
  • Identify utilization patterns and their effect on operation/system availability and performance expectations.

Apply for this position.
Please attach your resume and cover letter in a Word compatible file.

Electronic Banking Administrator
EBA
Downingtown

Job Requirements:

  • Excellent internal/external customer service and communication skills.
  • Professional in demeanor with ability to maintain total discretion and confidentiality in all aspects of position.
  • Proficient servicing skills with internal and external customers, while exercising flexibility in addressing servicing issues.
  • Competency in PC and other software skills, including, Excel, Word, and Premier.
  • High School Degree or commensurate working experience with a minimum of three (3) years’ experience in related positions.

Duties And Responsibilities:

  • Ensure daily compliance with all federal (Sarbanes-Oxley Act, Section 404) and state regulations.
  • Support the Electronic Banking and Wire programs in order to ensure their success.
  • Full understanding and working knowledge of all Electronic Banking products, services and related programs to ensure ability to provide support and service to internal and external customers when responding to questions or issues.
  • Assist internal and external customers by answering phone calls, emails, and other means of customer contact with concerns regarding online banking (retail and business),which includes initial set-up, lockouts, bill pay, mobile banking or app and general questions.
  • Assist with the implementation of all new products and systems that affect the electronic banking area.
  • Serve as secondary backup to Cash Management Department with requests for setting up business customers on ECorp, and maintain those customers on eCorp.
  • Serve as secondary backup to Cash Management Department with account changes that pertain to sweep and/or non-profit accounts.
  • Serve as primary backup to the Wire Transfer Administrator, which includes handling all wire requests foreign and domestic from internal and external customers, processing ACH files and ACH returns, high dollar notifications, and cash ordering.
  • Work with our program support centers as issues arise with Premier, Mobile Banking and Remote Deposit.
  • Performs other duties as required, including cross-training for other applications within the Deposit Operations Department.

Apply for this position.
Please attach your resume and cover letter in a Word compatible file.

C&I Commercial Relationship Manager
RMCI
West Chester PA

Job Requirements:

Thorough knowledge of Commercial loan origination. Assumes responsibility for all facets of C&I loans. Excellent communication, customer service, customer relations, and marketing skills. Understand the principals of lending law, and C&I loan practices. Bachelor's degree in Business Administration, Accounting, or a related business field, or equivalent job related experience and eight (8) to fifteen (15) years of relevant experience in the field.

Duties And Responsibilities:

  • Originate Commercial mortgages, Commercial Line of Credit, equipment loans and term loan requests by calling on referral sources prospects and existing customers.
  • Understand and comply with loan policy. Explain recommended exceptions along with mitigating factors.
  • Analyze and process loan requests; seek approval if appropriate.
  • Document and close approved loans and ensure all required documentation is included.
  • Monitor loan performance and contact existing customers on a regular basis.
  • Identify and deal with problem loans. Keep management informed of the status of such loans.
  • Obtain a depository relationship with existing customers, and seek to expand relationships, as appropriate.
  • Meet individual and team goals.
  • Ensure daily compliance with all federal and state regulations.
  • Assume additional responsibilities as required.

Apply for this position.
Please attach your resume and cover letter in a Word compatible file.

Premier Banking Advisor
PBA
Chadds Ford PA

Job Requirements:

  • Four-year college degree or equivalent banking experience with a minimum of three to five years of direct sales experience.
  • Strong sales skills; excellent interpersonal skills; superior customer relations skills combined with strong supervisory and management skills.
  • Thorough knowledge of features and benefits of all bank consumer products and services. Extensive background in bank operating policies and procedures that impact consumer services with a working knowledge of consumer services bank forms and documents used in opening accounts
  • Ability to analyze consumer and small business loans to advocate approvals/modifications.
  • Safe Act certified or successfully acquire SAFE Act certification within 45 days of employment with DNB First.

Duties And Responsibilities:

Responsible for working as an active member of the sales team; providing customers with direct service relating to all bank products; developing customer relationships to take advantage of additional selling and cross-selling opportunities; communicating with Branch Manager with respect to sales objectives, sales performance, sales coaching and other factors affecting the sales/service effort; providing required information on sales and service activities. Responsible for delivering a high-impact customer assessment and maximizing the cross-sell opportunities had with each client interaction. Meets targeted goals and defined minimum standard requirements for bank products and services while ensuring customer satisfaction.

Supports manager in staff management, ensuring customer service is maintained at high levels and achievement of sales goals and objectives; responsible for operating efficiency of the branch, assists senior teller in conducting branch audits.

  1. Works as an active member of the branch sales team as follows:
    1. Jointly establishes quantitative sales objectives, with assigned supervisor, on a weekly, monthly, quarterly and annual basis; this activity to be integrated with the office’s marketing/sales plan.
    2. Solicits new business from present and prospective customers; maintains ongoing business relationships with present customers in order to take advantage of additional cross-selling opportunities.
    3. Conduct consistent call blocks on a daily and weekly basis and achieve appointment volume targets that support the bank’s core objectives.
    4. Monitors individual sales performance versus objectives on a daily, weekly and monthly basis utilizing the bank’s sales information system; discusses performance with appropriate supervisor on a frequent basis.
    5. Effectively leads sales meetings, morning huddles and production debriefs with branch staff in absence of a Branch Manager or as called upon by the Branch Manager.
  2. Functions in the role as lead member of the branch sales team and responsible for all branch operations in absence Branch Manager. Leads by example by meeting goals in all sales activities and supports, coaches and motivates team to exceed sales activity goals.
  3. Directly supervises the day-to-day operations of the platform and teller area. Provides supervision and training and ensures staff understanding of banking policies and procedures. Ensures compliance with operating policies, procedures and audit controls and efficient branch operations. Communicates with team on new policies and procedures.
  4. Maintains a thorough knowledge of the features and benefits of all bank products and services in order to ascertain customer needs and to sell in conjunction with these needs.
  5. Provides direct service to customers of the bank with respect to products and services and supplies pertinent information n other products and services.
  6. Provides full support to customers in obtaining specialized services from other bank departments as necessary; acts as primary contact for all customer requests.
  7. Prepares various forms and reports and provides information as requested from appropriate supervisor or department.
  8. Performs other related duties as assigned or directed.

Apply for this position.
Please attach your resume and cover letter in a Word compatible file.

Personal Banker
PBK
Lionville/Downingtown

Job Requirements:
Responsible for working as an active member of the retail sales team by completing documentation and performing point-of sale processing on all types of new accounts. Provides customers with direct service while taking advantage of selling and cross selling opportunities. Meets targeted goals and defined minimum standard requirements, as required, while ensuring customer satisfaction. Operates a teller terminal for a portion of work day. Processes customer and bank transactions; handles large sums of cash and maintains assigned cash limits in addition to drawer settlement. Cross-sells bank products in addition to performing other teller-related functions. Four-year college degree or equivalent banking experience combined with a minimum of two years of direct sales experience.

Apply for this position.
Please attach your resume and cover letter in a Word compatible file.

All DNB First employees/new hires must participate and successfully meet employment eligibility standards through our background screening and drug testing program as a condition of employment.

EEODNB First is an equal opportunity and affirmative action employer. DNB First does not discriminate on the basis of race, color, religion, age, gender, marital status, sexual orientation, national origin, disability, military status, veteran status or any other protected status.

How to Apply

To contact DNB First’s Human Resources Department:

  • E-mail your resume to employment@dnbfirst.com. (Attached in Word format or compatible).
  • Mail your resume to:
    DNB First
    Attention: Employment Administrator
    4 Brandywine Avenue
    Downingtown, PA 19335
  • Pick up an application at one of our DNB First locations.